We want you to feel the love with your purchase at The Diamond Ring Co. So if you’re not satisfied with your purchase, we’ll happily offer an exchange within 30 days of purchase.Online Orders may be available for an Exchange only by instruction provided at firstname.lastname@example.org within 30 days and are not available for in store exchange or return. Jewelry must be in new condition for exchange and watches must not have been worn or modified. No Exchanges on used, worn, customized, modified, or special ordered item(s). Customized and special ordered item(s) consist of but are not limited to: any item not available in stock, sized, engraved, altered and/or custom made. Special orders are non-exchangeable and non-refundable.