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    WESTFIELD VALLEY FAIR MALL
    WESTFIELD VALLEY FAIR MALL
    WESTFIELD OAKRIDGE MALL
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  2. Reviews

Reviews

Current Rating on Google:4.94 of 5

They didn't charge me after changing my watch battery

Xijia Chen
Posted on Google July 20, 2025

Sagar Chokshi
Posted on Google January 27, 2025

I don’t normally leave reviews, but I have to leave a review for the exceptional customer service from Jay. I messed up the ring size by a half cm and proposed a month and a half after I purchased the ring. Jay clearly explained to me the store policy (no resizing after 30 days) but kindly made a one time exception since the ring was sliding around her finger and did not fit at all. Thank you so much Jay!

Rob Humphrey
Posted on Google January 12, 2025

Great experience here today buying lab grown diamond studs with Abdul. He was so kind and patient showing me different styles so I could get exactly what I wanted. He knew his inventory well so if I asked for different sizes and cuts he got them immediately. Their lab-grown diamonds are high quality compared to other stores, colorless, VS2 for studs. White gold settings. Other styles available. I was pleased with the selection. They offer hassle-free price matching and that makes me confident in buying from this store in the future. They were upfront and honest, no weird sales tactics. All certificates were included. Checkout was just 3 minutes. I loved it!

Katarina C.
Posted on Google December 15, 2024

We got a custom engagement ring made with them and they surpassed expectations. Great job and a good team to work with.

Sekar Kartick
Posted on Google October 23, 2024

I recently purchased a diamond ring and had the absolute pleasure of working with Dennis and Ahmed throughout the entire process. From the moment I walked in, Dennis made me feel welcomed, listened to my needs, and took the time to truly understand what I was looking for. His knowledge about diamonds and settings was impressive, but what stood out most was his honesty, patience, and genuine care. He never pressured me into a decision and made what could have been a stressful process feel exciting and enjoyable. He guided me through different options, explained every detail clearly, and ensured I was confident and happy with my choice. The ring turned out absolutely stunning — beyond what I imagined — and it’s clear Dennis puts heart into every recommendation he makes. If you’re looking for someone who combines expertise with unmatched customer care, ask for Dennis. He made this such a meaningful and memorable experience. Thank you, Dennis!

Lais Alves
Posted on Google July 24, 2025

I recently purchased a stunning solitaire ring for myself and a pair of diamond solitaire earrings as a gift for my mom — and I couldn’t be happier with both the experience and the jewelry! A huge thank you to Isaq and Aracelie, who went above and beyond to help me find exactly what I was looking for. They were both incredibly patient, knowledgeable, and genuinely cared about making sure I was completely satisfied with my choices. From the moment I walked in, the service was warm, professional, and seamless. The quality of the diamonds is exceptional, and both pieces are absolutely beautiful — timeless and elegant. Highly recommend this store for anyone looking for exquisite jewelry and top-tier customer service. Thank you again, Isaq and Aracelie, for making this such a memorable and positive experience!

Shweta Bangad
Posted on Google July 21, 2025

I came here to buy an engagement ring for my girlfriend, and it was one of the best customer service experiences I have ever had. I wanted to specifically shout out Kevin for taking time and effort to walk me and my family through all of the different options, and helped guide my vision for what I wanted. His patience and expertise was astounding, and the staff were all wonderful. I highly recommend this place!

Jacob Edwin
Posted on Google June 30, 2025

I visited this morning to explore their Rolex collection and was thoroughly impressed. After comparing prices at several locations in the mall, I found that they offer the best combination of price and quality, along with the most extensive selection of pre-owned watches in the area. A special thank you to Ahmed, Isaq, and Aracelie for their outstanding service and expertise.

Manvar Negi
Posted on Google June 23, 2025

Belsy Jimenez
Posted on Google July 25, 2025

Great customer service. Very professional . Highly recommend

Lethal Creations
Posted on Google July 20, 2025

I can honestly say that this was the best jewelry shopping experience I’ve had. Jay was incredible with helping me select our wedding bands and also beat out the competition with amazing pricing

angel martinez
Posted on Google June 26, 2025

Jay and Abid did an amazing job at helping me find my wife’s dream ring !!! Everything came so fast and looked amazing with amazing quality. You gained two customers for LIFE ☝🏽

Auzjanae Cusseaux
Posted on Google June 18, 2025

These guys are amazing! Came in and informed them exactly what I was looking for, gave them my budget and they not only gave me an incredible price!!! But they also beat the price of the other jewelry store too , I Highly recommend The Diamond Ring Co. Make sure to ask for Amer or Jay!

Tony Sierra
Posted on Google June 16, 2025

Edith Uz
Posted on Google July 6, 2025

Diana has been really helpful and fair every time I come in - been here for my daughter wife and sisters and mothers gifts over the years, definitely recommend her and the team

Abraham rubio
Posted on Google June 21, 2025

Jameelah Brown
Posted on Google June 7, 2025

Diana was really helpful helping me chose the right gift for my mom

Eduardo Martinez
Posted on Google June 2, 2025

Current Rating on Website:

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5
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The Diamond
Ring Co
WESTFIELD VALLEY FAIR MALL
2855 Stevens Creek Blvd. Suite 1081
San Jose, CA 95050
(408) 244-6200
Store Information
WESTFIELD OAKRIDGE MALL
925 BLOSSOM HILL RD
SUITE 1669
SAN JOSE, CA 95123
(408) 225-5200
Store Information
GREAT MALL (ENTRANCE 3)
230 Great Mall Dr.
Suite 230A
Milpitas, CA 95035
(408) 262-7300
Store Information
SOUTHLAND MALL
351 Southland Mall
Hayward, CA 94545
(510) 786-9200
Store Information
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